We keep the promises other people make! The RID GROUP offer a wide range of services in the following sectors: industrial cleaning, outsourcing, quality assurance, facilities management and personnel services. As a certified provider of personnel services, it is our stated aim to relieve you of some of the burdens you face, allowing you to concentrate on your core competencies. For us, customer service and customer satisfaction come first and foremost. The highest quality at fair prices, adherence to deadlines, our guarantee of satisfaction and methods of working that are ecologically aware and which save resources. These are our cornerstones for a long-lasting, trusting and successful partnership. 10 principles that guide our work: IN FOCUS The customer always comes first. RID FAMILY RID GROUP staff regard ourselves as being part of a family. We are all committed to providing the high quality that forms part of our company’s philosophy. STRUCTURE Customer care and customer service are extremely important to us. Therefore, our managers only tend to a small number of clients, so as to meet their needs as best they can. BELIEF Acceptance only occurs when both the client and us are totally happy with the services provided. KNOWLEDGE IS THE FUTURE Quality builds on knowledge. As a leading specialised business, we guarantee to provide you with the specific specialist knowledge you require, and furthermore, we place great emphasis on continuous training for our staff. TECHNOLOGY Without technology, there can be no quality. As well as conventional cleaning technologies, depending on requirements, we can also utilise the very latest technologies, such as dry ice blasting or high pressure water cleaning (3000 bar). TRUST A trusting partnership is based on quality. We value our clients’ trust in us and work punctually, precisely and professionally. TRANSPARENCY High quality on fair terms. We have great belief in our services and offer our clients transparency at a fair price. FLEXIBILITY Our site managers are always available for our clients. CLOSE PROXIMITY Thanks to our wide coverage area and numerous branches, we guarantee a flexible service and personal support.